Last Updated: [April 1st, 2023]
At G Tech Solutions, we strive to provide high-quality software and website development services. Our Refunds and Cancellations Policy outlines the guidelines for refunds and cancellations related to our services. Please read this policy carefully before engaging in any project with us.
- Refunds Policy
- Refund Eligibility: – Refunds may be considered on a case-by-case basis and will be evaluated depending on the nature of the project and the circumstances surrounding the request. – We reserve the right to decline a refund request if we believe that the client has not provided sufficient cause.
- Project Abandonment: – If a client decides to abandon a project after it has commenced, a refund may not be applicable for the work already completed.
- Quality Issues: – If the delivered work does not meet the agreed-upon specifications and standards, a refund or partial refund may be granted.
- Timeline Delays: – Refunds will not be issued for delays caused by circumstances beyond our control, including but not limited to third-party dependencies, natural disasters, or client-related delays.
- Payment Disputes: – In the event of a payment dispute, we encourage clients to contact us promptly to address and resolve the issue rather than initiating a chargeback or dispute with payment processors.
- Cancellations Policy
- Cancellation by the Client: – If a client wishes to cancel a project after the commencement, a cancellation fee may apply based on the work completed and expenses incurred up to that point.
- Cancellation by G Tech Solutions: – G Tech Solutions reserves the right to cancel a project if the client breaches the terms of the agreement or engages in any illegal or unethical activities.
- Refund and Cancellation Process
- Request Submission: – To request a refund or cancellation, clients must submit a written request to [[email protected]], explaining the reason for the request and providing relevant details.
- Evaluation: – Our team will evaluate the request and communicate with the client to gather additional information if necessary.
- Decision: – The decision on refunds and cancellations will be communicated to the client in a timely manner.
- Contact Us
- If you have any questions or concerns regarding our Refunds and Cancellations Policy, please contact us at [[email protected]]. We are here to assist you and ensure a transparent and fair resolution.
Thank you for choosing G Tech Solutions for your software and website development needs.